FAQ'S
TRAINING QUESTIONS
How can I join your Online Training Programs?
Check out our Online Training Programs here where you'll find all the programs I offer.
How long should I wait after I process my payment?
Who creates my Program?
How do I receive my workouts?
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View your workouts -
Check demo videos -
Check your previous records to track your progress -
Add your equipment and progress pictures -
Upload videos of yourself performing the movements -
Message me when you need anything
What if I have medical conditions or injuries?
Upon registeration, you'll be directed to a form that includes fields with all the necessary points for your injuries, food allergies, or obstacles you face in nutrition and training.
Do I have to train at a specific time / day?
I don’t have access to a gym, can I workout at home?
Can I freeze my subscription?
You cannot freeze your subscriptions if you're susbcribing for 1 month or 3-months in order to guarantee your results.
How can I access my workouts and their demo videos from my browser?
Please check the video below:
How can I access my workouts and their demo videos from my TrueCoach App?
Please check the video below:
What if I can't do a specific exercise?
Your program will be ready one week ahead.
Do I need to use any Application with TrueCoach?
I highly recommend using NikeRunClub to track your runs and help me monitor your progress.
Can’t find what you’re looking for in the FAQs above?
TERMS & CONDITIONS
Refund Policy
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All packages sold online are non-refundable and non-transferable. Annual packages clients have the option to freeze for 1 month, 6-month subscribers could freeze up to two weeks. 3 months and monthly packages cannot freeze their packages to guarantee results.
Release of Liability
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I am committed to making a positive change in my health through my participation in Aly Mazhar’s Online services. I understand that certain elements of this program can be physically demanding and that I may need to change various aspects of my lifestyle in order to realise the goals I have set in this program.
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I realize that Aly Mazhar is responsible for the coaching I request. I am responsible for my own participation in this program, for my own physical and emotional well-being, and for the attainment of the goals I have set in this program.
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As a condition of my subscription to any of the programs and/or services offered on this website, I accept full and complete responsibility for my own ability to healthfully participate in this program. I understand that participation and use of instruction, programs, activities, services might be potentially hazardous.
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I hereby release my trainer Aly Mazhar, his officers, agents, employees, trainers, management, representatives, and all others from any responsibility or liability for any injury, damage or any loss whatsoever, including those caused by their negligence.
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I have read and understood the above, and understand that it sets out the terms of engagement and that it is also a total release, and waiver of liability.